AWT Healthcare partnered with one of our customers on a groundbreaking project to increase the refill rates for new prescriptions through using Radio Frequency Identification (RFID) technology.
Their initial study revealed that only 5-10% of patients refilled their prescriptions after taking them home, but their goal was to raise that rate to 40-60% using Near Field Communication (NFC) technology.
The approach involved training doctors to provide patients with a sample, while also showing them how to use NFC technology. Patients could tap an NFC tag that provided a video tutorial on how to administer the drug, along with key information typically found on the medication pamphlet. This included details on refill options and more. On the backend, our client integrated data collection with every NFC tap, capturing insights such as patient actions, when they used the tag, what screens they viewed, and whether they refilled the prescription. The pilot was conducted with an arthritis medication, and is now expanding the rollout to other drugs.
Contact us to see how our RFID capabilities can help overcome your technology challenges!
